MANUFACTURING “QUALITY” GUARANTEE
Comfy creations can offer you the BEST manufacturing QUALITY guarantee.
Highest quality fabrics, sourced by us from around the world.
Products fully meet UK Fire Safety Regulations, the same standards as your regular sofa! BEWARE some manufacturers don't do this.
Double stitching and overlocked as standard across all bean bags for strength.
Double zips - one internal, one external (means no mess!) and have a little cover flap so little prying fingers can't get in.
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We really hope you’ll be happy with our service and products you receive from comfy creations.
We will take all reasonable steps to ensure we honour our commitments to you.
We will also act quickly and fairly to rectify any problems that may occasionally arise.
Our commitments to you are as follows:
We guarantee the design and manufacture of all beanbag products against reasonable wear and tear for a period of 12 months from the date of purchase (excludes bean filling).
For pet bed products there is a one month guarantee due the nature of the product.
Please note this guarantee does not cover abuse or misuse of the product nor does it cover intentional or unintentional destruction. Beanbags from Comfy Creations all contain Fire Retardant EPS (Expanded Polystyrene) Virgin Beads. The polystyrene beans will flatten (depending on usage) and topping up your beanbag may be necessary. Bean bag filling is available on our site for you to purchase.
If a product is returned due to it having a manufacturing fault within the one year period, this will be inspected thoroughly and if the fault is deemed to be a manufacturing fault then the product will be repaired or if within three months of purchase and unrepairable then a replacement will be given for the SAME product.
*Exclusions: All clearance items are exempt from our standard 1 year guarantee. Any of our products bought for commercial reasons are also exempt from our 1 year guarantee but are limited to a 1 months guarantee as are our pet beds due to the nature of the products. The Bead filling is also exempt from our guarantee as it does go flat over time. Additional ‘top-up’ beans can be purchased here. Bean bag filling